15 May 2025
  • Data

Is Your Data Helping You, or Just Sitting There?

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Dashboard illustrating clean vs messy contact data
By Tyrone Showers
Co-Founder Taliferro

Most contact databases are messy. If CRM data quality is poor—bounces, bad formatting, duplicates—you miss revenue and hurt deliverability.

That's not an asset. That's noise.

Bad data isn't neutral—it's expensive

Every time you email a bad contact, you hurt deliverability. Every time you skip over a promising lead because their data is messy or incomplete, you miss out on revenue. And every time you waste time cleaning records manually, you're not doing what matters.

According to IBM, bad data costs U.S. businesses over $3 trillion a year. Most of that loss isn't flashy. It's slow. Silent. Missed follow-ups. Botched outreach. Time spent fixing what should've been right in the first place.

Most tools make you the janitor

Let's be real: CRMs are not built to help you fix data. They just store it. If a phone number ends up in the email field, it stays there until you notice. If someone enters “N/A” as a company, guess what? That's what shows up in your email campaign.

You end up cleaning by hand. Or worse—not cleaning at all.

This is why I made TODD do the dirty work

I got tired of wasting time on manual cleanup. I wanted a system that worked like a digital assistant—one that:

  • Auto-detects when data is in the wrong field
  • Enriches contact records by researching missing info
  • Validates email addresses so I don't send to ghosts
  • Flags duplicates and bad formatting before it becomes a problem
  • Reconfigures fields so everything lands in the right spot

That's what TODD does. Quietly. Consistently. Behind the scenes.

Good data powers better decisions

When your data is clean, you can:

  • Segment your outreach with confidence
  • Write emails that sound personal and hit right
  • Follow up without wondering if you're duplicating effort
  • Build better reports, pipelines, and plans

And you don't waste your best ideas on a broken list.

Quick test: Is your contact data working for you?

  • Do you know how many contacts have missing emails?
  • Do you trust your segments to be accurate?
  • Do you ever get embarrassed by a send?
  • Do you spend more than an hour a week fixing data?

If the answer to any of those is yes, your data is a liability.

Final word

Data should work like fuel—not sludge.

Most tools hand you the broom. TODD handles the cleanup for you, so you can actually get back to moving forward.

If this hit home, you might also like The Real Cost of Not Following Up and The Power of the Follow-Up.

Tyrone Showers

CRM Data Quality — FAQ

What is CRM data quality?

It’s the accuracy, completeness, and consistency of contact and account data used for outreach and reporting.

How does TODD improve data quality?

TODD validates emails, enriches missing fields, fixes mis-mapped values, and flags duplicates automatically.

Fast way to audit my list?

Export a sample, check bounce rate, % missing key fields (email, company), duplicate rate, and formatting errors.